"Absolutely love love love the crab legs! Id prder from Cheasapeake any time we are craving homemade crabs! Cant wait to try other seafood."
35+ Years of Family-Owned, Hands-On Craftsmanship
We are not a corporate seafood warehouse β we are a generational Chesapeake family business with decades of real experience sourcing, steaming, packing, and shipping blue crabs the right way.
FAQS
WHEN DO I PLACE MY ORDER?
Anytime! Chesapeake Crab Connection is open 24/7.
- All LIVE BLUE CRABS and FRESH SEAFOOD orders ship via Priority Overnight or Next Day Air service. You will select your delivery date from the calendar at checkout.
- All FROZEN Crab Legs, Crab Cakes, LOBSTER TAIL, and APPETIZERS orders ship via Standard Air or Fast & Fresh Economy service (depending on your location). These frozen orders ship within 1-4 business days.
For LIVE BLUE CRABS and FRESH SEAFOOD orders, we recommend placing orders at least a few days (or weeks) in advance of your requested delivery date. The cut off time for a Live BLUE CRABS or Fresh Seafood order to be shipped the same day is 4PM Eastern Standard Time. Frozen orders must be placed by 4PM EST for shipping within 1-3 days.
All live and fresh orders ship via FedEx Overnight Service and typically arrive earlier in the day (in urban areas). Shipments may be delivered later in the day, during the holiday season. Rural areas may see deliveries later in the day and as late as 8-9pm local time.
**Saturday deliveries are available in most areas
WHY IS MY CODE NOT WORKING AT CHECKOUT?
A few possibilities;
β You may have selected the incorrect product. Check that youβve selected the exact package that your certificate/voucher is for. Ensure that you select the correct quantity or dinner package.
β You might have entered the code incorrectly. Refer back to the code you were provided and enter it exactly as it is without any spaces.
β You may be trying to order a Special we have listed. Unfortunately, Specials will not allow for a discount code to be applied. Email or call us for details.
β Your code may have expired and needs to be updated by us. Please email us the code at customerservice@ordercrabs.com
If the code still does not work, EMAIL US and weβll get back to you with details and answers.
Can you place orders with us for future delivery dates?
Yes, you can place an order for future delivery dates with ease. Just choose your desired delivery date at checkout with the checkout calendar.
How soon will my order be shipped?
We pride ourselves on prompt and accurate shipping of all orders. Depending on your selected delivery date, orders received by 5:30 P.M. Easter Standard Time (EST) Tuesday through Friday are shipped the same day. Weekend orders and orders placed on Friday after 5:30 P.M. Eastern Standard Time (EST) will be shipped on Monday.
Can you place an order over the phone?
By Phone: Call us Toll free at (866) 509-CRAB (2722) if you are calling from the USA or Canada.
What do I do if there is a problem with my order?
If you have an issue, we want to make it right! Please email us at customerservice@ordercrabs.com with a description of your specific question or issue. We work to answer our emails within 24 hours or feel free to call us Toll free at (866) 509-CRAB (2722) and we will be happy to assist you.
Overall rating: 5.0 / 5 from 169 reviews.
AI Generated Review Summary
Canadian Snow Crab Clusters offer a sweet, tender, and pre-cooked seafood delight. Customers praise the quality, perfect for special dinners, and a nutritious choice with high protein and omega-3 fatty acids. Sourced responsibly from northern waters, these clusters are convenient and versatile for various culinary uses.
Summary topics
- Snow Crab Flavor (96%): Many customers stated that the snow crab was absolutely worth it, with some even describing it as delicious and satisfying.
- Special Dinners (10%): Customers raved about the perfect for a special dinner, which was mentioned multiple times in the reviews.
- Product Quality (6%): It was observed by customers that the product has incredible quality, which is a common opinion among the reviews.
Review topics: [].
Review highlights
- "The snow crab was so fresh and tasty." —
- "Highly recommend this snow crab." —
- "The snow crab was so fresh and flavorful." —
Reviews
Delicious
"Delicious"
Snow crab, Excellent product. I
"Snow crab, Excellent product. I WILL BE ORDERING IT AGAIN. JIM YOUNG"
Family raved over the flavor
"Family raved over the flavor"
Highly recommend
"We barely added anything to them and they were still amazing. They were super tender, full of that natural sweet crab flavor, and tasted really fresh like straight from the ocean."
My granddaughter loved it all!
"My granddaughter loved it all!"
Excellent 100%
"Excellent 100%"
Seafood was good
"Seafood was good"
Good quality. Heavy crabs π¦
"Good quality. Heavy crabs π¦ We will be ordering again very soon."
Canadian Snow Crab Clusters
"This order was a Birthday gift to my best friend who move miles away. She was so surprised and loved her gift."
Q&A
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From Our family
to yours!Β