
Shipping Policy
In an effort to save our customers money on the cost of shipping,
we are offering certain customers who live within certain parts
of the United States a discounted rate on shipping. Please use
the Zip Code lookup feature to see if you qualify!
DELIVERY SCHEDULE
- Cut-off time for orders placed over the Internet is 2:00
p.m. EST, Monday through Friday. Please call 1-866-509-CRAB
(2722) to check availability and to place your order during
all other hours.
- There are no Sunday, Monday or Tuesday deliveries.
- Saturday delivery is available in most areas. All Saturday
deliveries must be shipped using UPS Next Day Air service.
In addition, there is a $15.00 surcharge for all Saturday
deliveries. When requesting Saturday delivery to rural areas,
please call in advance to check availability.
- Days that are grayed out on our delivery calendar are
not available for selection.
DELIVERY METHOD
- All orders are shipped by UPS
Overnight delivery. For those who qualify, UPS Nextday Ground
will be used to ship your orders.
- Our customers may visit the UPS website at http://www.UPS.com,
or call them toll-free at 1-(800)-463-3339, to check delivery
schedules.
- If no one is present at the time of delivery, packages will be left with no signature required, unless otherwise specified.
SHIPPING CHARGES
- Shipping charges are calculated automatically and based
on UPS's actual shipping rates.
- There is an additional $15.00 surcharge for all Saturday
deliveries.
- If you are ordering more than 1 bushel of hard crabs, please place a seperate order for each bushel. Applicable shipping charges will be applied to each order.
- For those who qualify, we offer heavily discounted shipping rates via UPS Nextday Ground delivery for those in Regional Zones. Please use the shipping tool on the right to see if you qualify.
Please Note:
- UPS Nextday Ground shipping is not available on Saturday in some areas.
- All UPS Nextday Ground shipping orders are subject to verification.
- Please use our shipping tool to see if you are eligible for our UPS Nextday Ground Regional shipping rates.
Live Crab Disclaimer:
We do our very best to fill live crab orders with the liveliest crabs available. Normal mortality rates should not exceed 15% of the total order. Dead loss is expected and we cannot be liable for mortality due to circumstances that are out of our control, such as; shipping environment due to extreme weather, rough handling, or delayed delivery by the shipper. If you absolutely need every crab to be edible, we recommend that you order them steamed and seasoned to perfection. |